Most orders are processed within 24–48 hours (1–2 business days). After processing, your order will be shipped and you will receive a tracking number for real-time updates.

Yes, we do ship internationally. We are happy to offer worldwide shipping so customers from many different countries can enjoy our products. Once your order is placed and processed, it will be shipped to your location and you will receive a tracking number to follow the delivery status. Delivery times may vary depending on your country and local customs processing.

Return & Refund Policy

We aim to provide high-quality products and a reliable shopping experience. Please read our return policy carefully before placing an order.

Returns

We accept return requests within 48 hours (2 days) after the item has been delivered.

To be eligible for a return, the item must:

• 
  Be unused and in the same condition that you received it
  
• 
  Be in the original packaging with all tags attached
  
• 
  Include proof of purchase (order confirmation or receipt)
  

Requests made after 48 hours of delivery will not be accepted.

To request a return, please contact us at support@gapusasale.com with your order number and clear photos of the item.

Returns sent without prior approval will not be accepted.

Orders in Transit

Once an order has been processed or shipped, it cannot be canceled.

Orders that are already in transit are not eligible for cancellation or refund.

Customers must wait until the item is delivered before submitting a return request.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide clear photos of the issue.

After review, we may offer a replacement or refund depending on the situation.

Non-Returnable Items

The following items are not eligible for return:

• 
  Items marked as Final Sale
  
• 
  Gift cards
  
• 
  Personalized or custom products
  
• 
  Items that have been used, worn, or damaged after delivery
  

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Original shipping costs are non-refundable.

Refunds

Once we receive and inspect your returned item, we will notify you whether the refund has been approved.

If approved, refunds will be issued to your original payment method within 7–10 business days.

Processing time may vary depending on your bank or payment provider.

Contact

For return or refund inquiries, please contact us at:

support@gapusasale.com